PATIENT INFORMATION LEAFLET
Ryalls Park Medical Centre
How your information is used to help you
As part of your treatment, health professionals are required to record details of your condition and the care you receive.
This is to ensure that:
Your information also helps us to plan services for the future and allows us to monitor the way public money is spent.
If you do not want certain information recorded, please talk to the person in charge of your care. If you feel that you are unable to do this, or you are not happy with the outcome, you should contact the Practice Manager at the surgery.
Keeping your information confidential
Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality. The Practice has a Staff Code of Confidentiality, which means that relevant information is only shared with people involved in your care, who may come from more than one organisation, e.g.:
With your consent, information can also be shared with relatives, partners or friends who act as a carer for you. Consent can only be over-ridden if justified through risk or if the law requires it.
When information needs to be shared with different organisations, it is passed securely and kept confidential by the people who receive it. We only use or pass on information about you which is necessary for your care and treatment.
Access to your health records
The Data Protection Act 1998 gives you the right to see, or have a copy of, any personal information held in your health records. This is known as the right of ‘Subject Access’. If you would like to view or receive copies of your health records, please contact the Practice Manager at the surgery.
Sharing your information without consent
The guiding principle is that your information is held in strict confidence. However, while we would normally seek your consent to share the information held about you, there are some circumstances where this does not apply. For example:
Information for managing and planning
Where necessary patient data is shared with other NHS organisations, such as the Department of Health, the local Clinical Commissioning Group and NHS England. This enables the NHS to monitor and plan services according to local population. Information shared for this purpose is in anonymised format and does not include information from the patient written notes.
The NHS Register for England and Wales contains basic personal demographic details, such as name, address and date of birth, of all patients registered with a General Practitioner (GP).
Data held centrally is not used to make any decisions about the treatment or care you receive from your healthcare provider.
Education and research
Whilst always safeguarding confidentiality, your information can also help us in:
This leaflet can be supplied in large print, or can be translated. For more details contact the Practice surgery.
If at any time you would like to know more about how we use your information you can write to the Practice Manager.
Or for further information:
Further information can be found by reference to the Health and Social Care Information Centre website. This can be accessed at:
FAIR PROCESSING/PRIVACY NOTICE
For patients of Ryalls Park Medical Centre
1.1 The law determines how organisations can use the personal information they collect. This is underpinned by the Common Law Duty of Confidentiality together with legislation we must comply with including:
1.2 Ryalls Park Medical Centre holds and uses the personal and confidential information of its patients for a number of purposes. This notice sets out in general terms a summary of the type of information we hold about you, what we use if for and also who we may share your information with.
2 INFORMATION HELD
2.1 Ryalls Park Medical Centre collects personal confidential information about you This information may include (but is not limited to):
2.2 The practice uses this information for the following reasons:
3 INFORMATION SHARING
3.1 Ryalls Park Medical Centre may share information held about you with other organisations to support:
For patient care (identifiable information):
For planning and assurance (information in anonymised format which does not include information from the patient written notes):
3.2 Organisations with which information is routinely shared with for the reasons set out above include but are not limited to:
For patient care:
For planning and assurance:
4 OPTING OUT
4.1 All patients have the right to opt out of allowing their personal information to be shared with other healthcare organisations. If you wish to do this, please speak to a member of the practice staff.
4.2 For more detailed information about your rights and our responsibilities in respect of data protection, we have a number of information leaflets that are available in our waiting areas and reception, as well as further resources on our website. Easy read format as well as information in other languages is available upon request.
5 SECURITY OF YOUR INFORMATION
5.1 Ryalls Park Medical Centre have a range of security measures in place to ensure that your information is held, and where appropriate, shared in a secure way. Your patient record will only be accessed by those members of practice staff who are authorised to do so.
5.2 If you have any concerns about the way we handle your information, please speak to a member of the practice staff.
We are committed to protecting the privacy of all individuals using this website.
This policy explains how we use any personal information we collect from you through this website.
Collection of personal information
You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information on some pages of the website by completing an on-line form.
Use of personal information
We shall use any personal information you give to us, in accordance with this policy, and with any additional statements appearing on forms used for submitting your personal information. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. In particular:
We shall use your personal information to administer, and may respond to, your request.
We shall securely store the information you supply together with any response we may provide.
If you contact us regarding the website we may use your details to reply to you. If you make a comment or complaint about other aspects of the service we may use your details to investigate your comments.
This website uses https to ensure data is encrypted in transmission. This encryption, known as TLS encryption protocol, allows us to protect your privacy. You can usually verify that the page is encrypted by seeing a small lock symbol in the upper left corner of your browser and the website address is prefixed with https://.
All data obtained by us is held and used in compliance with the Data Protection Act 2018.
This website contains links to other sites. We are not responsible for the privacy practices of third parties that run any other websites. Please refer to their own privacy policies for more information.
Access to your personal information
You have a right under the Data Protection Act 2018 to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access a copy of your information, please contact the Practice Manager using the following contact details in the heading above.
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