Dear Patient,

What is the PPG?

The Ryalls Park Patient Participation Group (PPG) is a partnership between the patients, the medical practitioners, and practice management of the Ryalls Park Medical Centre.


What is the PPG for?

The PPG ensures the voice of the patient is heard when decisions are made about how the Practice is run, how current services are provided and what new or additional services should be provided in the future.

The PPG is concerned not just with medical treatments and the provision of medicines, essential though they are.  We are also concerned about the whole patient experience from making the appointment, arrival and check-in at reception, waiting times and receiving your treatment and medicine.


What can we, the patients, do? 

As patients, it’s obviously in our interests that Ryalls Park becomes the best medical centre it can be.  The PPG provides a route for patients to inform and advise the Practice on what matters most to patients and to help identify solutions to problems.  In short, we need to contribute to the continuous improvement of the practice. 

The management of the Practice want to hear from us. We need to say what is most important to us, what problems there may be and to help identify solutions.

If you are interested in joining the PPG, wish to make a comment or suggestion or would simply like some more information please call the practice or email us on

Great ideas come when we all work together.

Yours sincerely

John Falconer

Chairman Ryalls Park PPG

If you wish to join the PPG committee email us at 


Please note that due to the coronavirus restrictions, face-to-face PPG meetings (beyond February 2020) have been suspended.  However, since late 2020 we have held meetings by video to discuss the potential of Ryalls Park joining Symphony Healthcare Services Ltd (SHS). 

You will have seen on this website the statement by the Ryalls Park partners in which they recommend the integration with SHS.  

The PPG View

Having held extensive discussions with both the leadership of Symphony (SHS), and with the practice partners we believe joining Symphony is the best available outcome for patients.  Continuing as a reatively small, independent partnership looks increasingly difficult especially as the trend in general practice throughout Somerset, indeed the country, is for practices to merge into larger groupings.  The PPG therefore support this planned integration.    

If you have questions for the PPG, on this or any other realted matter, please email us at

Many thanks

John Falconer





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