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APPOINTMENTS ADVICE

Making an Appointment

Our telephone number is: 01935 434000

The Ryalls Park Medical Centre and telephone lines are open from 8:30am until 6:00pm Monday to Friday. For more information about making an appointment with a GP or Nurse click on the relevant tab above. For answers to our frequently asked questions please see the above marked tab.

During busy times when you ring in you may be placed in a queue and your call will be answered as soon as one of our operators are free. In order to ensure your call is dealt with quickly, please listen to the instructions given to you when your call is answered initially. We would also like to inform you that for training purposes your call might be recorded.

For more information about our opening times select the Opening Times Icon at the top of this page.

 

For The Practice Nurse & Healthcare Assistants

Our Nursing Team offer a wide variety of services throughout the day. They can see you for a variety of conditions. Look under the 'Clinics & Services' icon at the top of this page for more details on the services offered by the Practice Nurses.

You can ring at anytime during our opening hours to book an appointment with the Practice Nurses and the Health Care Assistant, for up to four weeks ahead.

 

Access To Professional Help

As an alternative to seeing a Doctor, other members in the Practice, such as, Practice Nurse, Patient Liaison Team, Medical Secretary etc, can often handle some patient's problems more efficiently. It is worth also remembering that we have a Pharmacy attached to the Medical Centre and the resident Pharmacist is also available to offer health advice and guidance.

 

GP Partners Consulting Days

  • Dr Moorhouse consults Monday, Tuesday and holds a medical clinic on a Wednesday
  • Dr Smith consults Monday and Tuesday
  • Dr Regan consults Thursday and Friday
  • Dr Leather consults Wednesday, Thursday and Friday

 

Advanced Nurse Practitioner Consulting Days

  • Sue consults Monday, Tuesday, Wednesday and Friday (09:00 - 14:00) 

 

Doctors' Appointments

If you wish to see or speak to one of the Doctors we ask you to ring early in the morning. The surgery phone lines are open from 8:30 am. If you do not feel it necessary to see a Doctor we can arrange a telephone consultation with the Doctor for you to discuss your needs. The Patient Liaison Team member will need to take a contact number from you and some details about your problem.

When all routine appointments are filled, we can only deal with URGENT PROBLEMS. For any other problems of a routine nature you will offered the following alternative:

  1. We have a number of prebookable GP appointments available to book in advance.
  2. We offer online bookable appointments. You can do this by clicking the 'making an appointment' tab and using the hyperlink. If you have not registered for this facility you can by dropping in to Medical Centre to pick up a form.
  3. If you do not wish to make an appointment in advance. Then we will advise you to contact the Practice the next working day, where you may or may not be able to access an appointment dependant upon availability.

The Doctors carry out 6-week baby checks please call for an appointment.

 

Home Visits

If possible please try to telephone reception before 10:30am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

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