APPOINTMENTS ADVICE

Making an Appointment

Our telephone number is: 01935 434000

Ryalls Park Medical Centre and telephone lines are open from 8:30am until 6:00pm Monday to Friday. For more information about making an appointment with a GP or Nurse click on the relevant tab above. For answers to our frequently asked questions please see the above marked tab.

During busy times when you ring in you may be placed in a queue and your call will be answered as soon as one of our operators are free. In order to ensure your call is dealt with quickly, please listen to the instructions given to you when your call is answered initially. We would also like to inform you that for training purposes your call might be recorded.

For more information about our opening times select the Opening Times Icon at the top of this page.

 

For The Practice Nurse & Healthcare Assistants

Our Nursing Team offer a wide variety of services throughout the day. They can see you for a variety of conditions. Look under the 'Clinics & Services' icon at the top of this page for more details on the services offered by the Practice Nurses.

You can ring at anytime during our opening hours to book an appointment with the Practice Nurses and the Health Care Assistant, for up to four weeks ahead.

 

Access To Professional Help

As an alternative to seeing a Doctor, other members in the Practice, such as, Practice Nurse, Patient Liaison Team, Medical Secretary etc, can often handle some patient's problems more efficiently. It is worth also remembering that we have a Pharmacy attached to the Medical Centre and the resident Pharmacist is also available to offer health advice and guidance.

Doctors' Appointments

If you wish to see or speak to one of the Doctors we ask you to ring early in the morning. The surgery phone lines are open from 8:30 am. If you do not feel it necessary to see a Doctor we can arrange a telephone consultation with the Doctor for you to discuss your needs. The Patient Liaison Team member will need to take a contact number from you and some details about your problem.

 

Home Visits

If possible please try to telephone reception before 10:30am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

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